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Thursday, January 18, 2007
AdAdvertise.com's Campaign
And Account Restoral Begins!
Settlement Offer Established
Now that our server has been restored and a
new Traffic Engine has been installed, we are ready to begin restoring accounts
and campaigns that were lost or destroyed in the site jacking of January 11,
2007.
If you were our client on or prior to January
11, 2006 you are entitled to be compensated for any loss of visitor traffic as a
result of our site being destroyed on January 11, 2007. You may file a
claim for your loss using the
claim form located
here. If you
believe that you may qualify, please submit your claim
prior to February 15, 2007.
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Sunday, January 14, 2007 - 8:22 PM PST
AdAdvertise.com Hijacked By Site
Jackers!
AdAdvertise.com was hijacked by our web hoster
on Thursday, January 11, 2007 . When we say hijacked, we mean that our
hoster deleted our entire site. The web pages, the database, images,
settings, eMail boxes, the visitor stats login area - visitor campaign records -
EVERYTHING completely trashed / deleted / erased - gone. They claim that
a server script did it and that the server was also smart enough to delete all of the
backups on the server as well.
We do not wish to disclose all the details or the name of the hoster who did this. They claim to believe that their "automatic site delete
software" acted properly by deleting our entire site without any warning or any
attempt to contact us.
It is very hard to describe how we felt when
we contacted them and they offered to build a whole new site and host it for us
for as little as $420 per month. Now, why in the world would we pay
someone $420 per month to build and host a site for us after they just deleted
the one we had spent almost 4 years building? Real strange case of trash
and jack - hijack, site jack, straight jack and switch! What is a "jack
and switch?" You know, it's like Bait and Switch. Our hosting bill
prior to the jacking was $7.99 per month. Our hosting bill after the jacking,
was quoted at
$420 per month plus rebuild costs of over $3,000. Smell the math...
Fortunately, we had fairly current backups in
our office that enabled us to move to a new host and set up the site in one day and
get it live to the Internet on the same day (Sunday, January 14, 2006). All with a lot of help from
some very reliable,
capable tech staff who worked through their Sunday to help us get back online.
Most of the web pages appear to be functioning properly.
We deeply apologize for all of the confusion,
inconvenience and loss of timely campaign delivery to all of our clients.
Please go here and follow the steps to
reactivate your account and campaign.
We promise to patiently listen to your
every concern and complaint and make our best effort to resolve everything in
your favor, to your satisfaction.
We do not want to lose you as our client, so
please give us your confidence and trust in knowing that we are looking forward
to giving you the highest consideration to compensate you for your loss of
timely visitor
campaign delivery as a result of this episode.
When we were ready to pull our hair out and
say or do
something crazy, we were blessed to be reminded that:
"ALL things work together for good for
those who love the Lord and are called according to His Purpose."
We thank you for being our client and we want
you to know that we are here to serve you - no mater happens - always...
Best regards,
Khailfa Abdur-Raheem
Admin - AdAdvertise Network
1 877 904 9651
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Monday, September 25, 2006 -
4:00 AM PDT
Traffic delivery has slowed due to multiple large
campaigns running at the same time. Corrective steps have been taken to
restore delivery speed. Increased delivery speed will be visible over the
next 72 hours. Thank you for your patience.
Wednesday, September 7, 2005 -
2:00 PM PDT
Our traffic delivery server upgrade has
completed successfully. All campaigns have resumed from where they
left off yesterday. No clients have lost any visitors they purchased.
However, because the delivery server was offline for almost 24 hours,
delivery time has to be extended for some of our clients. Campaign
run time may be extended by 2 or 3 days to keep the campaigns running
through to full completion. This will affect less than 10% of our
clients and in each case, we will be adding bonus traffic to make up for
the delay and inconvenience. We thank you for your patience and
understanding through this temporary down time. Please contact
support if you have any questions or concerns.
Tuesday, September 6, 2005 -
8:00 PM PDT
Our primary traffic delivery server is down
for upgrades. Unfortunately, the upgrade has not completed as quickly
as we would like. Traffic delivery will return to normal upon
completion of the upgrade. It is expected that the upgrade will be
completed by Wednesday afternoon, September 7, 2005, or sooner.
Friday, August 19, 2005 -
12:00 AM PDT
Our traffic delivery system is now located
on its new server and appears to be operating correctly. Please contact
support if you notice any issues or you have any concerns.
Wednesday, August 10, 2005 -
12:00 AM PDT
Our traffic delivery system is being moved
to a new server. We expect that the move will go smoothly and there
should be no disruption of service. However, if you visit and the
site is down, please know that our engineers are working on the server and
that they will restore full service to you as quickly as possible. As
always, please contact us if you have any concerns.
Saturday, May 21, 2005 -
12:00 PM PST
The traffic delivery server and all stats
server functions are operating at optimal levels. Please contact support if
you have any questions or concerns.
Thursday, March 3, 2005 - 4:55 PM PST
The traffic stats login has been restored. All
pending accounts will be activated in the order they were received. No
traffic account data was lost during the outage and all campaigns have been
restored to good working order. Please contact support if you have any
concerns.
Thursday, March 3, 2005 - 4:25 PM PST
The traffic stats login is not operational at
this time. Our engineers have been alerted and repairs are underway.
We apologize for the inconvenience. Login access will be restored as soon
as possible. All new accounts will be activated once repairs have been
completed.
Wednesday, 02-16-05 - 5:31 PM PST
All network traffic streams and traffic servers
are fully operational at optimal levels. Please report any malfunctions
that you may be experiencing. We are here to serve you and your business.
Wednesday, 02-16-05 - 3:15 PM PST
Flawed Traffic Stream
Removed - One of the network streams which delivered visitors to our
traffic engine was removed today. This flawed stream delivered limited amounts
of international traffic to our client's campaigns. A few of our clients
reported the error and it has been corrected as of today.
Please Contact Support If You
Have Questions Or Concerns
About Your Account
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